Welcome to Online Training for Help Desk Personnel


URGENT: This course is for personnel working the help desk on Election Day. If you are in the wrong place you can go back to the course options page by clicking the link here:   Main Page

Election Day can be a fun and exciting opportunity for you! However, a lot of technology and procedures govern the process of elections and you need to know most of it. This set of courses will give you a good overview of what happens on Election Day when sites have issues and need to call in to the Help Desk. It will also teach you how to:

  • use the voting equipment
  • process voters using the ePollbook
  • understand different voter types
  • handling unique voter situations
  • and many other things!

The courses are designed to give you the confidence you need to assist Poll Workers on Election Day. To get started use the Login link at the top of the page OR, if you do not have an account, sign up for one by using the Signup link above.                                                                                                                                                                      

NOTE: If you have forgotten your login information you can still use the Login link. After clicking on the link you will be presented with the Username and Password boxes. To the right of each box you will find links for retrieving your account information as seen in the example image.
URGENT: This course is for personnel working the help desk on Election Day. If you are in the wrong place you can go back to the course options page by clicking the link here:   Main Page

Election Day can be a fun and exciting opportunity for you! However, a lot of technology and procedures govern the process of elections and you need to know most of it. This set of courses will give you a good overview of what happens on Election Day when sites have issues and need to call in to the Help Desk. It will also teach you how to:

  • use the voting equipment
  • process voters using the ePollbook
  • understand different voter types
  • handling unique voter situations
  • and many other things!

The courses are designed to give you the confidence you need to assist Poll Workers on Election Day. To get started use the Login link at the top of the page OR, if you do not have an account, sign up for one by using the Signup link above.                                                                                                                                                                      

NOTE: If you have forgotten your login information you can still use the Login link. After clicking on the link you will be presented with the Username and Password boxes. To the right of each box you will find links for retrieving your account information as seen in the example image.